Terms and Conditions
Cancellations
If you cancel within 24 hours of the start time of your treatment, you will be charged 50% of the treatment cost. No shows or late appointments of more than 15 minutes, 100% of the treatment cost will be charged. As a small business, I hope you understand the needs of the cancellation policy.
If you have any queries about bookings or cancellation, please do not hesitate to contact myself further.
For group bookings, there is no longer a deposit needed. Should you cancel within 7 days of your booking, you will be charged 50% of the treatment cost.
Male Clients.
I am happy to treat both men and women but safety must be my first priority as I am going into people’s homes. New male clients must be either by referral or for someone else to be present in the building. Male clients are also welcome to come to the clinic for treatment. Please contact myself if you have any questions.
On the Day of your Treatment
Therapist will arrive approx 10 minutes to your home prior to massage to set up.
Everything will be provided for your treatment except towels.
Please supply 2 bath sheets and a hand towel for your massage
For pregnancy massage, please provide 3 pillows
Please inform the therapist if there is more than two flights of stairs as this may affect the booking.
Please shower before treatment
Wear comfy clothing or a dressing gown if you wish to.
For hot stone treatments, I will need access to a sink to wash the stones after use.
Gift Vouchers
Gift vouchers are available on all treatments and valid for 1 year from the date of purchase. This will be stated on the voucher.
Gift vouchers can not be exchanged for money or change given.
Gift vouchers are non refundable.